Off-the-shelf AI gets you started, but doesn’t get you ahead.

Generic AI tools are built for everyone. Your business has specific workflows, bottlenecks, and goals. ZAKA designs and builds custom AI systems around them.

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Three colleagues at a large monitor in an office, one pointing out a workflow on the screen

The tools exist.They just weren't built for your business.

There is no shortage of AI solutions in the market. There is a shortage of AI solutions that fit the way your organization actually operates.

Solutions that don't quite fit

Generic AI tools cover 70% of the job. Your team handles the rest manually, patching gaps that a custom-built system would have closed from the start.

Repetitive work nobody should still be doing

Tasks that could be automated are still sitting in someone's to-do list, taking time and attention away from work that actually moves the business forward.

Speed that never materializes

The promise was faster output and leaner operations. Instead, workflows are longer than they need to be, because the tools were never designed around how your business runs.

We design and build practical AI systems that automate processes, enhance decision-making, and create measurable operational value.

What We’ve Built

Browse Projects

  • THE MIDDLE FRAME

    Culturally Aware Image Generation Platform

    Designed and developed an AI-powered image generation platform focused on producing culturally authentic and contextually accurate visuals representing the Arab world. The project leverages a large collection of ethically sourced regional imagery to address cultural bias in existing generative AI models, enabling the creation of images that accurately reflect local people, attire, architecture, traditions, and environments while promoting responsible and inclusive AI.

  • EDARAT GROUP

    AI-Powered TAC Ticket Advisor

    Designed and developed an AI-powered Technical Assistance Center (TAC) Advisor to support IT support engineers in diagnosing and resolving technical issues more efficiently. The solution leverages Generative AI and Retrieval-Augmented Generation (RAG) to analyze support tickets, retrieve relevant knowledge from historical cases and technical documentation, and recommend troubleshooting steps, resolutions, and supporting resources. The platform improves response quality, reduces resolution time, and enhances knowledge sharing across technical support teams.

  • UNIVERSITÉ SAINT-JOSEPH (USJ)

    3D Dental Analysis Toolkit

    Developed a 3D dental analysis toolkit that automates clinical measurements from intraoral scans to support implant-supported prosthetic planning. The software processes 3D meshes of the upper jaw, lower jaw, and implant abutment to align dental arches, locate implants, and assess surrounding anatomy. A working prototype was tested on approximately 20 patient scans, reducing reliance on manual measurements and improving consistency.

  • WORKPLACED

    AI-Powered Business Report Generation Platform

    Designed, developed, and deployed an AI-powered report generation platform that automatically transforms complex business data into professional PowerPoint presentations. The solution analyzes structured datasets, identifies the appropriate report type, generates charts and visualizations, and produces AI-driven insights and strategic recommendations, significantly reducing the time required to create executive-ready reports.

AI systems designed around your business. Built to run in production.

Every organization we work with is trying to close the same gap between having AI and actually benefiting from it. What that looks like depends on who you are.

Workflow Automation Systems

Automation of repetitive or multi-step processes across departments, reducing manual effort and improving consistency.

What This Enables

  • Reduced manual workload across teams
  • Faster and more consistent operational processes
  • Improved decision support through structured intelligence
  • Enhanced customer experiences through AI interaction layers
  • Scalable AI-driven operations across functions
  • Stronger alignment between human work and system capability
A woman writing in a notebook at her desk, chin in hand, deep in thought

Built for your business.
Not adapted from someone else's.

Book a CallUse Cases

Testimonial 1 of 3: Abbas Nassereddine

What Clients are Saying

Abbas Nassereddine, Founder of Recipiq

Enjoyed working with MadeBy - ZAKA team. The team ensured weekly touchpoints to discuss deliverables for the following catchup and also properly delivered on those promised deliverables. Also, it is notable that team members portray forward thinking and innovation.

Abbas Nassereddine

Founder-Recipiq, Launchpad Development Support

Why ZAKA

We build around your workflows, not despite them

Before we write a single line of code, we understand how your business runs, where the slowdowns are, what gets done manually, and what the right intervention looks like.

Production-ready from day one

We don't build prototypes and call them solutions. Everything we deliver is built to run reliably, at scale, inside your real environment not just in a demo.

MENA market context built in

We understand the regulatory environment, the languages, and the industry dynamics of this region. What we build works here not just in markets it was originally designed

Tied to impact, not outputs

We measure success by what changed in your business time saved, cost reduced, throughput increased. Not by what we shipped.

Ready to find outWhere AI fits in your business?

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